A video went viral on social media showing the pilot requesting permission to head back to the airport, while talking to ATC operators – who were caught by surprise and were scampering around to figure out the protocol to be observed for such an incident.“May God be with us. Can we come back or what?” the pilot was heard talking to air traffic controller.
The operator, after taking the flight number, is heard asking another colleague about the protocol.
“This flight is requesting to come back…a passenger forgot her baby in the waiting area, the poor thing.”
The operator then asks the pilot to re-confirm the reason for turning back.
The pilot was overhead speaking:
“We told you, a passenger left her baby in the terminal and refuses to continue the flight.”
“Ok, head back to the gate. This is totally a new one for us!”
In the video comments, the pilot was given loads of applause for his “humanity” — on agreeing to return to the airport after takeoff and considering the situation as an “emergency case
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